The terms. Written to be read.

By using lantana-labs.com or any service we offer, you agree to these Terms of Service. If you're using the site on behalf of a company, you confirm you have authority to bind that company.

If you don't agree to these terms, please don't use the site. For work engagements, the specific scope of work or master services agreement we sign together takes precedence over anything on this page.

Lantana Labs is a creative and consulting studio registered in Nairobi, Kenya. We offer branding, marketing, PR, business consultancy, proposal and grant writing, market research and custom product development services to clients in Kenya and internationally.

For any matters relating to these terms, email info@lantana-labs.com.

We keep things simple. You may:

• Read our work, case studies and blog, and share links with attribution.
• Contact us about an engagement.
• Use the site for any lawful, non-commercial purpose.

You may not:

• Scrape, republish or train machine-learning models on our content without written permission.
• Reverse-engineer, probe or attempt to compromise the security of the site.
• Use the site to harass, defraud or impersonate any person or organisation.
• Remove or alter any copyright, trademark or attribution notices.

Our content

Everything on this site — words, images, code, the Lantana Labs name, the flower mark and the wordmark — is owned by Lantana Labs or licensed to us, and protected under Kenyan and international copyright and trademark law. Lantana Labs™ and the Lantana flower mark are trademarks of Lantana Labs Ltd. You may not use them without prior written consent.

Your content

Anything you send us to deliver an engagement — your logos, photography, documents, data — remains yours. Deliverables we produce during a paid engagement are governed by the ownership and licensing terms in your scope of work, not by these site terms.

Third-party marks

Other product names, logos and brands shown on the site belong to their respective owners. We show them to credit work and context, not to claim endorsement or affiliation.

Client engagements run on a signed scope of work that sets out deliverables, timelines, fees, taxes, and payment terms. Unless otherwise stated in that scope:

• Invoices are payable within 14 days of issue.
• Out-of-pocket expenses (travel, research panels, third-party software) are billed at cost.
• Late payments accrue interest at 1.5% per month or the maximum rate allowed by Kenyan law, whichever is lower.
• We can pause work on overdue accounts after a written reminder and a 7-day cure period.

Anything you share with us in the course of an engagement — strategy documents, unreleased products, financials, customer data — is treated as confidential and accessed only by the team working on your project. We're happy to sign a mutual NDA before you share anything sensitive.

You can ask us to return or destroy confidential materials at the end of an engagement. We'll keep only what we're required to retain for legal and tax reasons.

We take our work seriously and apply senior-level judgement to every engagement. That said, the content on this site is provided as-is and we make no specific warranty that it will fit your particular circumstances.

For client engagements, our warranties are limited to those written in the signed scope of work. Nothing in these terms limits liability for fraud, gross negligence or any liability that cannot be excluded under Kenyan law.

To the fullest extent allowed by law, Lantana Labs and its directors, staff and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of this site.

For paid engagements, our total aggregate liability is capped at the fees you have paid us under the specific scope of work that gave rise to the claim, in the 12 months before the claim arose.

You agree to indemnify Lantana Labs against any claim, loss or cost (including reasonable legal fees) arising out of (a) your breach of these terms, (b) your misuse of the site, or (c) your infringement of any third-party right through content or instructions you provide to us.

These terms are governed by the laws of Kenya. Any dispute that isn't resolved in good-faith discussions within 30 days will be submitted to the exclusive jurisdiction of the courts of Nairobi.

For international clients, we're happy to agree alternative governing law and arbitration venues as part of the signed engagement.

We may update these terms from time to time. The effective date at the top of the page will always reflect the latest version. For material changes we'll give reasonable notice before they take effect.

See also our Privacy Policy and our Promise of Commitment.